Since 2005 MR.D.I.Y. have been dedicated to make a difference in the lives of our valued customers. MR. D.I.Y. is proudly a home-grown enterprise with over 500 stores throughout APEC. Each of our stores spaces encompasses averagely 10,000 square feet providing a comfortable and wholesome family shopping experience.
MR.D.I.Y continues to push boundaries and with the introduction of MR.D.I.Y e-commerce we aspire to fulfil our growing customer needs. You can experience more services on www.mrdiy.com.my and some of the key services we have are:
MR. D.I.Y. ECOMMERCE (M) SDN BHD charges a standard shipping & handling fee of RM5.00 with every transaction for any local deliveries in West Malaysia. However, to celebrate the launch of www.MRDIY.com.my we are now having a "Free Shipping Promotion" for purchases with us with no minimum purchase amount required.
Our "Free Shipping Promotion" will only be eligible for orders placed on www.MRDIY.com.my with the delivery address limited to only West Malaysia up to 5KG only.
Now shop with confidence at www.MRDIY.com.my with our MR.DIY Guarantee Policy!
"MR.DIY Guarantee" is our refund and exchange coverage program that is designed to protect all of our customers against unsatisfying or damaged products by offering 100% refund or exchange based on our customers’ preferences. To understand more about "MR.DIY Guarantee" and what is its coverage please click here.
Need something urgently? Fret not! Now you can shop and receive almost anything within the same day with MR.DIY Express.
- For all express deliveries MR. D.I.Y. ECOMMERCE (M) SDN BHD charges RM25 per delivery.
- At this moment our express delivery service will only cater to addresses within the Klang Valley area.
- For any orders placed before 12:30pm, you will receive the items within the same day.
- For any orders placed after the cut off time of 12:30pm, you will receive the item by the next working day.
- The expected delivery time will range from 2:30pm to 8:00pm, Monday – Friday, excluding public holidays.
- If an express delivery has been scheduled on a certain day please ensure that you will be available to receive the parcel between 2:30pm and 8:00pm.
- If by any chance the receiver is unable to receive the package(s), the receiver will be able to entrust family members or friends to receive the package(s)
- Should no one be available to receive the parcel, the order will be forfeited and cancelled. Therefore, we will not refund you for any amount that you have spent on your order nor the express shipping fees.
- For any orders that were placed after the cut off time of 12:30pm on a Friday or on a working day before a Public Holiday, your item(s) will be processed on the following working day and your item(s) will be scheduled for delivery on that working day.
Wanted to buy something online but no one is at home most of the time? You may now collect your parcel at any of our selected 24 MR.DIY outlet out of your own convenience!
- All orders chosen to be delivered using the Collect @ MR.D.I.Y. method will not be charged any shipping or handling fees.
- At this moment our Collect @ MR.D.I.Y. service will only cater to 24 selected outlets within the Klang Valley area.
- Click here to find out which 24 outlets you can enjoy our Collect @ MR.DIY service within the Klang Valley area.
- The expected time of arrival (ETA) for all Collect @ MR.D.I.Y. parcels will be within the range of 1 - 3 working days after the order has been placed successfully and payment has been confirmed.
- When your order has successfully arrived at the selected MR.DIY store you will be notified via email.
- You are required to keep and to bring along your confirmation email when you want to collect the parcel at our selected MR.DIY store. Both softcopy or printed copy can be accepted for verification purposes.
- In the event where the purchaser is not able to visit the selected MR.DIY store to collect the order, then the purchaser can entrust family members or friends to collect the order, as long as the entrusted person is able to present the confirmation email to a MR.DIY team member at the selected MR.DIY store.
- The order should be collected within 7 calendar days after it has successfully arrived at the selected MR.D.I.Y. store. Should no one be available to collect the parcel, the order may be forfeited after the stipulated time given. Therefore, we will not refund you any amount that you have spent on your order.
All first time subscribers to www.mrdiy.com.my can avail a RM 5 discount on their first order with us online by usine Voucher Code "MRDIY5".
So what are you waiting for? Hurry now and place your first order with us now at www.MRDIY.com.my