- For all express deliveries MR. D.I.Y. ECOMMERCE (M) SDN BHD charges a fix rate of:
- Volumetric weight below of 120 / 5KG (or less) in actual weight = RM12
- Volumetric weight below of 120 / 10KG (or less) in actual weight = RM16
- Volumetric weight below of 150 / 15KG (or less) in actual weight = RM20
- Volumetric weight below of 150 / 20KG (or less) in actual weight = RM24
- Volumetric weight below of 180 / 25KG (or less) in actual weight = RM30
- Volumetric weight below of 250 / 30KG (or less) in actual weight = RM38
- For all (and only) West Malaysia purchases which has a checkout value above RM30.00 will get to enjoy our promotion of "Free Exppress Delivery" for the parcel with volumetric weight below of 120 / 5KG (or less) in actual weight of their purchases.
- At this moment our express delivery service will only cater to addresses within the Klang Valley area.
- For any orders placed before 12:30pm, you will receive the items within the same day.
- For any orders placed after the cut off time of 12:30pm, you will receive the item by the next working day.
- The expected delivery time will range from 2:30pm to 8:00pm, Monday – Friday, excluding public holidays.
- If an express delivery has been scheduled on a certain day please ensure that you will be available to receive the parcel between 2:30pm and 8:00pm.
- If by any chance you are unable to receive the parcel, you can entrust afamily member or friend to receive the package
- Should no one be available to receive the parcel, the order will be forfeited and cancelled. Therefore, we will not refund you for any amount that you have spent on your order nor the express shipping fees.
- For any orders that were placed after the cut off time of 12:30pm on a Friday or on a working day before a Public Holiday, your item(s) will be processed on the following working day and your item(s) will be scheduled for delivery on that working day.
SALE / PROMOTIONAL PERIODS
During peak sale / promotional periods, our delivery may take slightly longer than the usual lead times due to urges in online order volumes.
- Peninsular Malaysia: Additional 3-5 working days for your order to arrive.
- Sabah / Sarawak: Additional 3-7 working days for your order to arrive.
It is advised to place your order 2 weeks in advance of festive periods such as Hari Raya, Chinese New Year, Deepavali, etc.