- For all express delivery MR. D.I.Y. ECOMMERCE (M) SDN BHD charges RM25 per delivery.
- At this moment our express delivery service will only cater to addresses within the Klang Valley area.
- For any orders placed before 12:30pm, customer will receive the items within same day.
- For any orders that was placed after the cut off time of 12:30pm, the customer will receive the item by next working day.
- The expected delivery time will be range from 2:30pm – 8pm, Monday – Friday, excluding public holidays.
- If an express delivery has been scheduled on a certain day please ensure that you will be available to receive the parcel between 2:30pm and 8pm.
- If by any chance the receiver is unable to receive the package(s), the receiver will be able to entrust family members or friends to receive the package(s)
- Should no one be available to receive the parcel, the order may be forfeited after the stipulated time given. Therefore, we will not refund you any amount that you had spent on your order nor the express shipping fees.
- For any orders that were placed after the cut off time of 12:30pm on a Friday or on a working day before a Public Holiday, your item(s) will be processed on the following working day and your item(s) will be scheduled for delivery on that working day.
SALE / PROMOTIONAL PERIODS
During peak sale / promotional periods, our delivery may take slightly longer than the usual lead times due to urges in online order volumes.
- Peninsular Malaysia: Additional 3-5 working days for your order to arrive.
- Sabah / Sarawak: Additional 3-7 working days for your order to arrive.
It is advised to place your order 2 weeks in advance of festive periods such as Hari Raya, Chinese New Year, Deepavali, etc.