Online Voucher's Terms & Conditions

  • Vouchers are valid only at www.mrdiy.com.my. 
  • Vouchers are to be used for one-time purchase only (unless categorically mentioned otherwise).
  • Voucher codes must be entered at the checkout or cart page (unless categorically mentioned otherwise).
  • Unless otherwise stated, vouchers are not valid for promotions or discounts campaigns or items & for shipping fees
  • In general, terms & conditions of voucher usage are as specified on the voucher (for example, duration, discount amount and campaigns/promotions and product specific).
  • Unless otherwise stated, the duration of individual vouchers are will strictly be usablle during period of the on-going promotion(s) only. This guideline overrides any individual voucher policy.
  • MR.DIY reserves the right to cancel the order if purchase behavior by the customer is deemed to be suspicious or potentially fraudulent.
  • MR.DIY vouchers are not exchangeable for cash at www.mrdiy.com.my or its physical/offline stores
  • MR.DIY reserves the right to change the terms & conditions or cancel any vouchers and promotions at any time without providing any notice.

First Subscribe Voucher 

  • Only applicable and usable for all first time register and subscribing customer
  • This voucher will only be usable with the minimum requirement of checkout cart amount is or greater than RM20
  • MR.DIY reserves the right to cancel the order if purchase behavior by the customer is deemed to be suspicious or potentially fraudulent.
  • MR.DIY vouchers are not exchangeable for cash at www.mrdiy.com.my or its physical/offline stores
  • MR.DIY reserves the right to change the terms & conditions or cancel any vouchers and promotions at any time without providing any notice.

Purchases Made Using Vouchers

All items that have been purchased using voucher(s) will be evaluated on a case to case basis for validity on refunds or exchanges. However, the refunded or exchanged amount will be prorated based on the voucher amount.

The amount specified on the voucher(s) will not be refunded. The difference between your total purchase amount minus shipping fee and voucher amount will be evaluated on a case to case basis for validity on refunds or exchanges
This applies to bundled items, promotional items or items that come in sets.
For more information regarding on our Return and Exchange policy, please click here.

TERMS AND CONDITIONS OF VOUCHER USAGE/APPLICATION AT MRDIY.COM.MY

Did you receive a voucher code from MR.DIY for an online shopping experience? . The voucher(s) could be used for your next purchase by keying in the code number before checking out your payment. Our system will automatically deduct the equivalent value from the overall amount of your purchase (excluding shipping fee). However, customers should always take note the expiry dates of the voucher(s) given. Any free voucher(s) which have expired are considered invalid.

The voucher(s) could only be used for our website at www.mrdiy.com.my and valid for a one-time purchase only. The voucher codes are not valid to be used with any other promotions or discount deals, unless stated otherwise. Customers can select any desired item from our website and key in the voucher discount code in order to complete your transaction.

If you have any enquiry, do not hesitate to contact our customer service department via our live chat system from Monday - Friday's 9am - 6pm (excluding public holidays) by clicking to our "chat" button on the lower right of the website or drop us an email at : [email protected]