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FAQ

It is an electronic voucher solely valid for use on our online platform, www.mrdiy.com.my.

The denominations can be set upon request to match the purchase amount.

The e-vouchers remains valid for 6-months starting from the date it is issued or requested date. There is no extensions allowed under any circumstances.

There is minimum purchase value of RM1,000.

Enjoy rebates from RM10,000 onwards.

Around 3 working days via email after payment received.

No, please submit your voucher purchase request through the provided form on our website or contact our Customer Service for assistance.

No, the e-voucher can be used on our online website, www.mrdiy.com.my only. It is not applicable in any other marketplace.

No, each voucher code allows for a single redemption only.

No cancellation, exchange and refund are allowed once payment is approved.

No refund for the differences or unused e-voucher.